“In 2015 we were focused on driving growth and expanding our market. The "Voice of Customer" research, through Win Loss Analysis, that we did with Mark Benfer at Local Group Communications helped to identify market and solution needs to support our growth strategy.”
- Simon Pearce
COO, Smarsh Inc.
“In 2016, Mark Benfer worked with the team at JOOL Health on a focused project to help shape and communicate our go-to-market plan, including defining our addressable target markets and competitive differentiation. He delivered on time and under budget, and provided momentum to the sales and marketing team. I would recommend that technology companies looking for this type of focused help talk with Mark. He was a committed and productive consultant who worked well with our team.”
- David Gregorka
COO, JooL Health
“I have used Mark Benfer of Local Group Communications across multiple companies I have run over the past few years. He has provided insights into Voice of Customer that has enabled us to move quickly in competitive markets. His work has directly impacted our competitive win rates.”
- Renaat Ver Eecke
CEO, GTreasury
“We worked with Mark in 2015 to greatly improve our sales activity and processes. Mark helped us to:
•Better understand where we win and lose and why
•Target our sales activity better
•Bring structure to our sales operating rhythm and process
•Develop new business
Mark's experience, responsiveness and enthusiasm made him great for our whole management team to work with and have been very pleased with the impact on our company while we grow our revenue and pipeline. He has been a great sounding board for me as the CEO. I would recommend him to other technology companies looking for improvement and new ideas in their sales activity.”
- Greg Hammerman
Co-Founder and CEO, Larky Inc.
“In 2017 we wanted to ignite our growth initiatives. Mark Benfer at Local Group Communications helped us to organize a Business Development focused sales meeting. He developed the templates for our business unit leaders and moderated the meeting for us. The approach worked well - we still use the structure for regular updates and the participants said it was the most beneficial Fremont Company sales meeting ever.”
- Chris Smith
CEO, The Fremont Company
“The research was more powerful than expected and the read outs and commentary were great.”
- Peter Millichap
Director of Marketing, Teletrac Navman, Inc.
Testimonials
“In 2020 we engaged Local Group communications to conduct voice of customer (VOC) research. the results were delivered quickly and they were impactful for our business ”
- Dan Singer
COO, Omnivore
“In 2017 we engaged Mark Benfer of Local Group Communications to develop and execute a "Win Loss Analysis" program to capture VOC market feedback. He executed with quality and speed, providing clear takeaways and actionable feedback. The cross functional report outs were extremely valuable across the business.”
- Andrea Walter
Senior Director of North American Marketing, Teletrac Navman Inc.
“In 2019 we engaged Mark Benfer of Local Group Communications to conduct VOC primary research. We appreciated all the effort he put into the analysis. It was tangible and actionable information - much appreciated!"
- Chris O'Brien
COO, Fullbay
" in 2020 we engaged local group communications to conduct voice of customer (VOC) primary research. the results were delivered with speed and quality and they were impactful for our business"
- Matt Umscheid
CEO, Envysion
“In 2020 we worked with Local Group Communications to do Voice of Customer (VOC) research and found the results very impactful for our business.”
- Rachel Trindade
CMO, 3PL Central
“In 2018 we engaged Mark Benfer of Local Group Communications to develop and execute a couple of VOC market research projects that were important elements of our growth strategies. He executed on time and on budget, providing valuable takeaways and feedback!”
- Carlos Caponera
Director of Product Marketing, Teletrac Navman Inc.
"In 2020 we engaged Local Group Communications to conduct several Voice of Customer (VOC) research projects. The results were delivered with speed and quality and were impactful for our Business"
- Mark Tipton
CEO, Aspire
“In 2021 we worked with local group communications to do voice of customer (VOC) research.
we found the results impactful to our business. they executed with speed and quality and were a trusted and reliable partner for us.”
- Gavin McKelvey
CMO, Identity Automation
“In 2022 I worked with local group communications to do voice of customer (VOC) primary Research.. i've worked with them multiple times and they always deliver results with speed and quality that are beyond what we could do on our own and make an immediate impact on the business ”
- David Fleck
Senior Director of Product and Partner Marketing, Appspace
“In 2022 we worked with local group communications three times on voice of customer (VOC) primary Research.. they deliverd results with speed and quality that were impactful for our business and helped us make key decisions to drive growth and success. if you want to gather unbiased key insights from your customers i highly recommend them."
- Maggie Owen
VP of Operations, Gym Launch Secrets / Prestige Labs
“In 2022 local group communications worked with us on voice of customer (VOC) primary Research.. they deliverd results with speed and quality that were impactful for our business."
- Jonah Chilton
CEO, ServiceCore
“In 2022 local group communications worked with us on voice of customer (VOC) primary Research.. they deliverd results with speed and quality that were impactful for our business.. their knowledge growth in our unique industry continually enhances the consumer insights with every project done"
- Michelle Kosir
Product Marketing Manager, NMI
“In 2022 local group communications worked with us on voice of customer (VOC) primary Research.. they deliverd results with speed & quality that were impactful for our business."
- Jasen Barnes
Founder and CEO, Flight Schedule Pro
“In 2023 we worked with local group communications on multiple voice of customer (VOC) projects.. their work was insightful and impacful for our business.. they did a great job!"
- Padraic Doyle
CEO & Co-Founder, InspectPoint
“In 2024 local group communications conducted an analysis for us with closed/lost prospects.. they were fast to execute so we could get rapid insights to improve our sales process."
- Julianne Zhang
Chief of Staff, Big Time Software
“In 2024 local group communications conducted multiple voice of customer (VOC) projects for us.. market and customer insights are valuable for our business. their work was insightful and impactful. and they delivered with speed and quality.."
- Bill Bowles
CFO, Smart Moving
“In 2024 local group communications conducted multiple voice of customer (VOC) projects for us.. market and customer insights are valuable for our business. their work was very insightful and impactful. and they delivered with exceptional speed and quality.."
- Doug Vinson
CMO, Prophix
“In 2024 local group communications conducted multiple voice of customer (VOC) projects for us.. market and customer insights are valuable for our business. their work was insightful and impactful. and they delivered with speed and quality.."
- Alex Sambvani
CEO & Co-Founder, Slang.AI
